1. Service scope and account access
AdCipher Digital provides authorized advertising account access and related support, subject to the relevant platform’s requirements and account availability. Access does not transfer ownership of a platform or personal account. The scope, platform, account permissions, and account holder will be confirmed in writing before payment.
Use approved business permissions rather than sharing personal login credentials. Do not resell, transfer, or share access with another advertiser without our written agreement and any required platform authorization. Each advertiser must use a separate account where required by the platform.
2. Opening fee
The opening fee is US$40 per account and is charged once for the agreed account setup. It is refundable if we cannot deliver the agreed usable account access. Once usable access has been delivered, the opening fee is non-refundable, except where applicable law requires otherwise or we agree in writing.
3. Service fee and advertising budget
Our service fee is 4% of actual advertising spend, separate from the advertising budget. Unspent deposits do not incur this fee. Advertising spend is the amount charged by the advertising platform for campaign delivery, excluding our service fee, setup fees, payment charges, and separately itemized taxes. Confirmed platform spend adjustments are reflected in the corresponding service fee.
For example, US$1,000 in actual ad spend incurs a US$40 service fee. Including one US$40 opening fee, the first-cycle total is US$1,080 before any separately disclosed taxes or payment charges. This pricing applies to account access; PWA, cloaking, and media buying deliverables require a separate written quote.
4. Payments and statements
Advertising budgets are prepaid unless otherwise agreed in writing. Before payment, we disclose the funding amount, billing currency, service fee, and any applicable taxes, currency conversion, or payment processing charges. Statements distinguish actual ad spend, the 4% service fee, opening fees, other agreed charges, and unused balance. Clients may request account-level spend records and their account ID.
5. Client responsibilities
Clients must provide accurate business and verification details, lawful creative and landing pages, and any licenses or approvals required in their target markets. Gambling campaigns must meet applicable licensing, age-targeting, geographic, and platform certification requirements. Account access alone does not authorize gambling advertising.
Do not submit false documents, misrepresent identity, advertise unlawful offers, or use traffic routing to mislead platform reviewers or bypass enforcement. We may pause access or campaigns while investigating a suspected breach.
6. Restrictions, suspensions, and replacements
Ad approval, uninterrupted account availability, spend limits, campaign performance, and reinstatement are not guaranteed. Advertising platforms control their own review and enforcement decisions. If an account is restricted, contact us so we can investigate the cause and discuss available next steps.
A replacement is not automatic and must be permitted by the platform. Any replacement or additional fee will be agreed in writing before it is supplied. Platform suspension does not automatically forfeit a client’s unused balance; eligible funds are handled under the refund process below.
7. Cancellations and unused funds
Request cancellation or a campaign pause by email, identifying the account and campaigns concerned. Campaign spend may continue until the pause is confirmed. Clients remain responsible for actual spend incurred before the confirmed stop and the associated 4% fee.
Verified, recoverable unused funds will be refunded after reconciliation of outstanding platform charges and agreed fees. Any actual third-party deductions must be explained and itemized. Funds held by an advertising platform may remain subject to its refund process; we will communicate the status and expected timeline rather than guarantee release before the funds are available.
8. Billing concerns and support
Send billing or access concerns to support@adcipherdigital.com, including the account ID, transaction reference, and a description of the issue. Do not send passwords. We will review the records and communicate the proposed resolution.
Phone: +56 9 6576 5253
Telegram: @abbamahed
Office location: Avenida Recoleta, Chile.
9. Agreement and updates
These terms will be provided before payment and form part of the written service agreement. Any engagement-specific terms must be confirmed in writing. Price changes apply to future engagements or billing periods after notice and agreement, not retroactively to completed spend. Nothing in this policy limits rights that cannot be excluded under applicable law.
Platform resources
AdCipher Digital’s fees are separate from platform advertising charges. Review the relevant platform rules, including Google’s third-party policy, Google’s advertiser guide to working with third parties, and TikTok’s gambling advertising policy.